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Privacy Policy

Last Updated:

1. Introduction

Quabalexclix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website quabalexclix.world (the "Site").

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment processors)
  • Messages and communications you send to us
  • Information you provide when filling out forms on our website

We also automatically collect certain information when you visit our Site:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze website usage and trends
  • To prevent fraud and ensure security
  • To comply with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Consent: When you have given clear consent for us to process your data
  • Contract: When processing is necessary for a contract with you
  • Legal obligation: When we need to comply with legal requirements
  • Legitimate interests: When processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist us in operating our website and conducting business
  • Payment processors for transaction processing
  • Shipping companies for order fulfillment
  • Legal authorities when required by law

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

  • Order information: 7 years (for tax and accounting purposes)
  • Marketing data: Until you withdraw consent or opt-out
  • Website analytics: 26 months

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Request transfer of your data
  • Right to object: Object to processing of your data
  • Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Limited access to personal data

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Google Ads Policy and Advertising Compliance

Our website and advertising practices comply with Google Ads policies, particularly regarding dietary supplements and health-related products. Key compliance points include:

  • Geographic Targeting: Our advertising complies with regulations in Denmark and the European Economic Area. We respect local laws regarding dietary supplement advertising and sales.
  • Product Category Compliance: As a dietary supplement retailer, we adhere to Google Ads policies that prohibit medical claims, guarantees of results, and targeting of sensitive health conditions.
  • Data Collection for Advertising: When we use advertising platforms like Google Ads, we comply with their data collection and usage policies. Marketing cookies are only used with your consent, as outlined in our Cookie Policy.
  • Transparency in Advertising: Our advertisements accurately represent our products and do not contain misleading claims. All product information in advertisements matches the information on our website.
  • Compliance Monitoring: We regularly review our advertising content to ensure continued compliance with Google Ads policies and applicable regulations.

If you have concerns about our advertising practices or believe any advertisement violates Google Ads policies, please contact us using the information provided below.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Quabalexclix
Hovedgaden 21
7190 Billund, Denmark
Email: info@quabalexclix.world
Contact: contact@quabalexclix.world
Support: support@quabalexclix.world
Help: help@quabalexclix.world

13. Supervisory Authority

If you are located in the European Economic Area and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority.